For a month, Metrobus has been under the microscope. MetroHero, an app created by local transit enthusiasts to help track trains and buses, partnered with the Coalition for Smarter Growth to examine routes for speed and reliability. Now the Metrobus Report Card is out and the results are not good. The group gave Metrobus a “D” grade.
Category: Transportation
CSG in the News: Report: Traffic jams push DC riders off buses, but fixes possible
CSG in WTOP:
Report: Traffic jams push DC riders off buses, but fixes possible
by Max Smith | @amaxsmith, July 10, 2019, WTOP
Taking the bus is too frustrating in D.C., and major changes are needed if the city is going to deal with significant problems facing commuters, a new Metrobus report card finds.
Buses are stuck in so much traffic and can be so inconsistent that the number of ride-hailing trips in D.C. through companies such as Uber and Lyft could surpass the number of trips taken on buses this year for the first time.
The report released Wednesday by the Coalition for Smarter Growth and MetroHero reviewed 34 routes on D.C.’s busiest bus corridors.
“The results of this analysis paint a striking picture of the problems Metrobus encounters on a daily basis: on these high-priority routes, service was found to be largely unreliable and unpredictable, with buses regularly arriving much later than scheduled and headways rarely being maintained,” the report said.
Of the 34 routes measured, 18 got F grades, 5 got Ds, 10 got Cs, 1 got a B and none got an A based on speeds and schedule adherence.
The average speed for the routes in May was just 9.5 mph, well short of an 11 mph goal.
The slowest corridor was 14th Street, while the worst schedule adherence was on the 39, X3 and 34.
The report, which also supports the regional Bus Transformation Project that’s meant to make similar recommendations across the region, urges the D.C. and Metro to:
— Add dedicated bus lanes to make trips more consistent and reduce delays (along with associated enforcement of bus lane rules with traffic officers or cameras).
— Allow all-door boarding to reduce time spent waiting at stops, which could include setting up mobile or off-board fare payment procedures.
— Expand transit signal priority and queue jumps that let buses enter an intersection from a stop before other traffic to let buses spend less time waiting at lights.
— More limited-stop routes and consolidate local stops that are very close together.
— Upgrade bus stops for accessibility and amenities.
— Give free transfers between bus and rail, and discount fares for low-income riders….
D.C. has only two miles of bus-only lanes — 1.4 miles of which is only temporary for the summer.
The city has promised 16th Street NW bus lanes in the next year or so, and bus lanes along K Street NW by 2024. But official city plans called for 25 miles of bus lanes to be in place in the 2020s.
The report card calls for 14th Street bus lanes in the near future, followed by bus lanes on U Street NW and Florida Avenue NE by 2024, North Capitol Street bus lanes by 2025, and improvements along M Street SE/SW and Martin Luther King Jr. Avenue SE.
To do that, the report suggests phasing out parking on streets with the highest ridership bus routes to create lanes that serve more people.
Read full WTOP story here.
WaPo: ‘These lanes are for buses only’: Enforcement of new downtown bus lanes begins
‘These lanes are for buses only’: Enforcement of new downtown bus lanes begins
by Luz Lazo, Washington Post, June 3, 2019
New bus lanes on H and I streets NW go live this morning, and that means new traffic patterns for thousands of drivers who travel along two of the District’s busiest corridors.
The new rush-hour-only lanes have been distinctively marked with red paint, have “Bus Only” markings on them and signs on each block detailing the hours of operation to make it clear to motorists to stay out of them during the morning and afternoon rush…..
“Enforcement is obviously key,” said Cheryl Cort, policy director for the Coalition for Smarter Growth, which has been advocating for bus lanes. “We need to make sure the rules are clear and understandable, and we need to get to full compliance.”
View the whole story here.
CSG in the News: Study: It’s past time the D.C. region transform its bus network
Study: It’s past time the D.C. region transform its bus network
By Luz Lazo, May 6, 2019 at 6:11 PM, The Washington Post
….A $2.2 million study released Monday lays out more than two dozen recommendations for transforming the Washington region’s bus network into one that is centered around customers’ needs, is financially sustainable and embraces innovation and technology.
The draft recommendations would help reverse ridership declines driven by service that is too slow, complex and unreliable. The study was compiled by the Bus Transformation Project, a group of D.C.-area transit officials, experts and advocates.
….
“We have no choice,” said Stewart Schwartz, executive director of the Coalition for Smarter Growth.
“We do need to move forward and I think there is a shared commitment” in the region,” Schwartz said. “A route redesign and dedicated lanes and improved customer information can make all the difference in the world.”
View full Washington Post story here.
CSG in the News: Dedicated bus lanes coming to H and I streets this summer
Dedicated bus lanes coming to H and I streets this summer
Enforcement is key to the success of dedicated lanes in one of the busiest transit corridors in the city, advocates say.
by Luz Lazo, Washington Post, May 3, 2019
“We see this as the beginning of really speeding up the implementation of bus lanes and delivering high-quality transit,” said Cheryl Cort, policy director for the Coalition for Smarter Growth. “We will bring back the riders that we have been losing and we will attract new riders because it is going to become a fast, efficient and inexpensive way to get where you need to go.”
“A large share of all bus riders every day are moving through these corridors and they are often stuck in traffic,” Cort said. “Bus lanes are a crucial tool to changing that.”
Transit advocates are excited about the new lanes and about the possibility of reviving an extensive network of bus lanes that disappeared after the Metro system was built. The nation’s capital stands out as a major Northeast city that does not have a network of dedicated bus lanes in its downtown. Baltimore, Philadelphia and New York all have such networks.
See Washington Post story here.
CSG in the News: Let’s make our streets safer by putting the transportation people in charge of traffic cameras
Let’s make our streets safer by putting the transportation people in charge of traffic cameras
Opinion by Cheryl Cort, Coalition for Smarter Growth, in www.GreaterGreaterWashington.org
Here’s one of the changes proposed by DC Mayor Muriel Bowser in her budget to fix dangerous streets: Transfer photo enforcement from the Metropolitan Police Department (MPD) to the District Department of Transportation (DDOT). In the wake of so many tragic deaths on our streets, the mayor’s proposed transfer of photo enforcement to DDOT is one of a number of actions she can take to make our streets safer. Whether the DC Council will support this transfer will be determined in the next two weeks in the final budget deliberations and vote.
Traffic cameras can be an effective approach for discouraging dangerous behavior by drivers. By placing oversight of this tool with the agency responsible for managing our streets, automated traffic enforcement could more effectively improve safety. Traffic cameras are helping now, but they could be used much more strategically if DDOT is able to integrate them into its safety programs.
While there’s good precedent for Departments of Transportation administering automated traffic enforcement—New York City and Chicago are examples—DC Council Transportation and Environment Committee (T&E) chair Mary Cheh (Ward 3) is skeptical, and wants to keep photo enforcement where it is, with the police. We at the Coalition for Smarter Growth along with our partners think this would mean a missed opportunity to make our streets safer.
Why would street safety improve if DDOT manages automated traffic enforcement?
DDOT is uniquely positioned to use automated traffic enforcement to bolster its safety programs, like Vision Zero and traffic calming. Unlike MPD, DDOT can use photo enforcement to assess the safety performance of corridors and intersections and make changes that prevent dangerous behavior.
The city’s high number of traffic deaths this year point to the shortcomings to date in DDOT’s efforts to build safe roads, and better utilization of traffic cameras is no substitute for the essential work of street redesign. But bringing the powerful tool of automated traffic enforcement into DDOT’s toolkit is a part of the solution.
In addition to the opportunity to better integrate photo enforcement with DDOT’s other safety tools, the agency is also planning to deploy traffic cameras to enforce bus lane compliance. While DC lags far behind other cities in deployment of dedicated bus lanes, starting this year, the District will establish dedicated bus lanes on H and I Streets downtown as a summer pilot. We also hope to finally see the 16th Street bus lanes, and later the implementation of the K Street redesign with dedicated bus lanes.
But bus lanes need to be enforced, and DC’s record of enforcement hasn’t been great (e.g. 7th and 9th Streets downtown). Given everything on MPD’s plate, getting sufficient attention from MPD to deploy and fine-tune new automated traffic enforcement for bus lanes seems challenging at best. On the other hand, DDOT has a direct interest in using photo enforcement to ensure that bus lanes are successful, move more people, and improve accessibility in the city.
Critics of photo enforcement have often charged that cameras are more about revenue generation than preventing dangerous behavior. Vesting DDOT with the responsibility for using traffic cameras as part of their management of roadway safety gives us an opportunity to ask for greater accountability. With the transfer of traffic cameras sought by the Mayor, the DC Council can insist that DDOT use its data collection and photo enforcement results to act more quickly to fix streets and intersections that show risks outside the norm.
The traffic camera debate is playing out right now
The DC Council and the Bowser administration seek to make good on the promise of Vision Zero. That’s why the Washington Area Bicyclist Association, Coalition for Smarter Growth, and DC Sustainable Transportation, along with Councilmember Charles Allen (Ward 6), DDOT, and the mayor want traffic cameras shifted to DDOT to improve street safety. The debate is playing out right now in the final budget deliberations, and involves a split between two committee chairs.
Cheh wants the MPD to continue to administer automated traffic enforcement, and is not accepting the Mayor’s budget provision transferring automated enforcement to DDOT and under her committee’s oversight. Allen, who chairs the Committee on Public Safety and the Judiciary, supports the transfer to DDOT and does not want to accept the funds back into MPD’s budget. This conflict between committees will need to be resolved by council chairman Phil Mendelson.
We hope Mendelson will support placing traffic cameras with DDOT so it can incorporate them in the coordinated approach known as the four E’s of street safety: engineering, enforcement, education, and evaluation. Under DDOT, there will be a better focus on safety to protect people who walk, bike, drive, and use transit in our city, and better enforcement of dedicated bus lanes to speed up buses, improve on-time reliability, and bring back riders.
See story here.
RELEASE: Coalition for Smarter Growth Responds to Failure of Regional Leaders to Address WMATA’s Ridership Challenges
Press Statement
For Immediate Release
October 3, 2018
Contact:
Stewart Schwartz, 703-599-6437 (c)
Aimee Custis, 202-431-7185 (c)
WASHINGTON, D.C. — On Sun., Sept. 30, 2018, the Washington Post ran a story detailing the failure of the Washington Metropolitan Transit Authority board members to commit to increasing Metrorail service.
In Sunday’s Post story, the elected and appointed officials charged with the stewardship of our region’s rail and bus system refused to say that they would unite as a body to run more trains, more often, in order to increase ridership. Such a move would follow the demands of riders, the recommendations of consultants, and well-known industry best practices.
National Transit Database data show that Metrorail ridership is down about 25 percent from a decade ago. Five of the past 12 months have set new record lows.
“We know this is primarily due to unreliable service and unreasonable wait times for trains,” says Stewart Schwartz, executive director of the Coalition for Smarter Growth. Schwartz continues, “These long wait times, especially during nights and weekends, have made other modes of transportation, like biking and ride-hailing, more attractive and more realistic to use than Metrorail.”
Schwartz says, “WMATA’s own consultants, hired to study declining ridership, have made clear to WMATA what has been intuitive to its customers for years: while there is increased competition from ridesharing services, low gas prices, and telecommuting, the primary cause of Metro’s ridership slide is reduced frequency, and especially reduced off-peak frequency on evenings and weekends.”
In his comments to the Post, board member Christian Dorsey did identify the need for “more service generally,” and “less disruption in service through closings and maintenance activities,” including during off-peak hours. But advocates say that taken in total, the WMATA board’s comments to the Post show Metro’s board pursuing goals that do not align with the realities of how transit works for the people who use it. As has been shown time and again, frequent, reliable service is the most important factor in attracting and retaining people who ride transit.
Moreover, elected officials in local and state jurisdictions where WMATA operates have not committed to providing the necessary operating funding to make frequent, reliable service possible.
While the Post reported solely on Metrorail, urgent attention must also be paid to Metrobus and other area bus services. A lack of political will to install and enforce dedicated bus lanes or signals — so buses can avoid the congestion of personal cars and move more people — means that bus performance is slowing alongside Metrorail.
“We support frequent, reliable public transit that connects the region. We stand fully behind WMATA when it takes steps to realize that reality,” says Schwartz. “We have worked closely with the agency as it has taken steps toward reform, fought for dedicated bus lanes, and campaigned successfully for its first-ever dedicated capital funding as part of the MetroNow coalition. We fought hard for this with the understanding that reliable financial resources for capital spending would enable WMATA, and its board, to focus on not just restoring, but improving, Metrorail service.
“WMATA’s stewards and elected officials representing the jurisdictions it serves are falling short in protecting the freedom and accessibility that transit service is central to providing to area residents. Frequent and reliable service increases transit ridership. It provides freedom and greater access to jobs and services. We need the board and regional elected officials to commit emphatically to improving service and ridership.”
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About the Coalition for Smarter Growth
The Coalition for Smarter Growth is the leading organization in the Washington DC region dedicated to making the case for smart growth. Its mission is to promote walkable, inclusive, and transit-oriented communities, and the land use and transportation policies and investments needed to make those communities flourish. Learn more at smartergrowth.net.

Fact sheet: Benefits of Rapid Transit for Montgomery’s Veirs Mill Rd corridor
RESIDENTS ALONG VEIRS MILL ROAD NEED THE RTS AS A TRANSIT OPTION
• More than 6,000 (15.4%) of commuters along the Veirs Mill Road corridor have commutes longer than 60 minutes.
• Since 1990, the number of residents in this corridor with these mega-commutes has nearly doubled.
• 22.7% of corridor residents take transit to work: nearly twice as many as in 1990. Almost half of these transit riders
take the bus to work.
• The median income of Veirs Mill Corridor residents is nearly $20,000 less than the median income in Montgomery
County overall. Almost 44% of Veirs Mill Road corridor residents are foreign-born.

Fact sheet: Benefits of Rapid Transit for Montgomery’s 355 corridor
Today, transit access is more important than ever. Residents along the 355 corridor need the RTS as a transit option.
• Nearly 12,000 (14.5%) of commuters along the 355 corridor have commutes longer than 60 minutes.
• Since 1990, the number of residents in this corridor with these mega-commutes has more than doubled.
• 18.1% of corridor residents take transit to work: nearly twice as many as in 1990.
• The median income of 355 corridor residents is over $8,000 less than the median income in Montgomery County overall. Nearly one t…