Category: Better Public Transit

CSG in the News: New report card gives Metrobus service in the District a failing grade

CSG in the Washington Post: New report card gives Metrobus service in the District a failing grade

But an analysis says there’s hope for a better bus system if recommendations are carried out.

by Luz Lazo, Washington Post, July 10, 2019

Despite efforts to improve bus service in the District to make it a more attractive option for travel, it continues to be slow and unreliable, with some saying the situation has reached a crisis point.

A report card to be released Wednesday gives Metrobus a grade of D — barely passing.

“Transit is really in crisis,” said Cheryl Cort, policy director at the Coalition for Smarter Growth, which co-sponsored the report along with the MetroHero commute app. “We have been losing riders for quite a few years, and the speed and reliability of the bus just continues to decline.”

Metrobus’s grade was pulled down by some of its biggest — and well-known — problems: buses are commonly stuck in traffic gridlock, they aren’t properly spaced, and they are chronically late.

The good news is the system, which for a long time was an afterthought in a region that prioritizes Metro, is getting some attention….

The report card unveiled Wednesday concurs with the recommendations by the  [Metro-led Bus Transformation] transportation project. Among them are making boarding easier through mobile or offboard payment systems; enhancing affordable options with free transfers between bus and rail and reduced-fare passes for low-income riders; and improving the rider experience with efficient next-bus technology, modern fleets, clear system maps, and safe and accessible bus stops….

The District this summer launched the H and I street NW bus lanes, aimed at speeding travel of about 70 buses an hour in the downtown corridors. Hill said that though the bus lanes are only a pilot, she hopes they will be made permanent. The District is also moving toward construction of a long-planned bus lane on 16th Street NW and a transitway in the congested K Street corridor, which carries a bulk of the routes servicing downtown.

“This is the right direction. These are the things D.C. should be doing,” she [co-author Jennifer Hill] said.

Jeff Marootian, director of the District Department of Transportation, said the recent investments in the downtown bus lanes, along with the other bus priority plans, will make buses more attractive to riders and are part of the city’s strategy to decrease congestion and make the District’s transportation more sustainable.

Read the full Washington Post story here.

RELEASE: DC Bus Service gets a “D” on its Report Card

       

Press Release

FOR IMMEDIATE RELEASE

July 10, 2019

CONTACT

Cheryl Cort, Coalition for Smarter Growth

202-675-0016

cheryl@smartergrowth.net

 

DC Bus Service gets a “D” on its Report Card

Groups highlight how DC buses can be faster and more reliable

D.C. – Today, Coalition for Smarter Growth and MetroHero released a first-ever performance-based DC Bus Report Card. Developed from real-time data collected in May 2019 by MetroHero, the report shows DC’s major bus routes suffer from poor reliability and sluggish speeds, factors that are likely major contributors to the system’s declining ridership. The analysis of the report card can be found here.

“Our analysis shows the challenges Metrobus riders encounter on a daily basis. On the city’s priority corridors with high-ridership routes, we found service to be generally unreliable and unpredictable, with speeds slower than 10 mph,” said Jennifer Hill, Ph.D., Lead Researcher at MetroHero.

“The slow speeds and lack of on-time reliability are contributing factors in declining ridership. But we know how to turn this around: give buses priority on the streets, speed up boarding, balance bus stop spacing, and provide customer-focused service,” said Cheryl Cort, Policy Director for the Coalition for Smarter Growth.

MetroHero analyzed bus performance for 34 routes in DC’s highest ridership corridors in May 2019, focusing on three key factors: adherence to designated headways, adherence to scheduled arrival times, and average travel speed. Bus speeds on these routes averaged just 9.5 mph over the entire month, confirming other data showing that Metrobus speeds across the entire system have been getting slower every year.

“We hope that this report will be a useful tool to inform decision-makers about where DC’s buses need the most help and what solutions will have the greatest impact for riders,” said Hill.

DC and Metro are stepping up to implement improvements to bus service. DC recently implemented pilot bus lanes on H and I Streets downtown, and is planning to run bus lanes on 16th Street and K Street in the near future. The city has also implemented traffic signal priority and queue jumps on several corridors.

On an average weekday, Metrobuses transport over 200,000 riders around the District of Columbia to and from work, school, doctor appointments, grocery stores, entertainment, and more. Buses offer transit service far beyond the reach of Metrorail.

“This is an important moment for DC’s bus service. Buses are the most efficient use of limited public street space for moving people, and critical if the city is to grow without choking on traffic. We are encouraged by recent city actions, but urge the Bowser administration to make moving buses truly a top priority on our city’s streets,” said Cort.

About the Coalition for Smarter Growth

The Coalition for Smarter Growth is the leading organization in the Washington DC region dedicated to making the case for smart growth. Our mission is to promote walkable, inclusive, and transit-oriented communities, and the land use and transportation policies and investments needed to make those communities flourish. Learn more at smartergrowth.net.

About MetroHero

MetroHero (www.dcmetrohero.com), which began as a simple app designed to visualize real-time train positions in the D.C. Metrorail system, has been monitoring and providing performance metrics on WMATA’s trains for over three years. The app has gained popularity with many area commuters, averaging roughly 15,000 unique users every month, largely due to its unique real-time visualizations of the current state of the Metrorail system, from train delays and service outages to user-driven reports of inconveniences such as station crowding and broken intercoms. In September 2018, the MetroHero team extended a number of their train performance tracking algorithms to the Metrobus system, which they used to gather performance data for the report card.

 

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WaPo: ‘These lanes are for buses only’: Enforcement of new downtown bus lanes begins

‘These lanes are for buses only’: Enforcement of new downtown bus lanes begins

by Luz Lazo, Washington Post, June 3, 2019

New bus lanes on H and I streets NW go live this morning, and that means new traffic patterns for thousands of drivers who travel along two of the District’s busiest corridors.

The new rush-hour-only lanes have been distinctively marked with red paint, have “Bus Only” markings on them and signs on each block detailing the hours of operation to make it clear to motorists to stay out of them during the morning and afternoon rush…..

“Enforcement is obviously key,” said Cheryl Cort, policy director for the Coalition for Smarter Growth, which has been advocating for bus lanes. “We need to make sure the rules are clear and understandable, and we need to get to full compliance.”

View the whole story here.

CSG partnering with MetroHero on “Report card” to determine if D.C. Metrobus service makes the grade

“Report card” will determine if D.C. Metrobus service makes the grade

May 9, 2019 — The Coalition for Smarter Growth (CSG) is partnering with MetroHero to release a report card on Metrobus service in D.C. The report card will grade bus service on speed and reliability.

The MetroHero team will be monitoring activity on 34 major bus routes in D.C.’s priority corridor network throughout the month of May, evaluating each route based on metrics such as average travel speed, spacing between buses, and how closely the buses keep to their scheduled arrival times. The results will be publicized in a digital “report card” which will assign grades to each of the routes based on their performance in each of these different areas, inspired by a similar project by the Bus Turnaround Coalition in New York City. The resulting analysis will form the basis of a public report written by CSG and MetroHero that will identify the greatest problems faced by D.C.’s priority bus routes today and make recommendations for how to improve their performance in the future.

The reports will be made available to the public in June.

MetroHero (www.dcmetrohero.com), which began as a simple app designed to visualize real-time train positions in the D.C. Metrorail system, has been monitoring and providing performance metrics on WMATA’s trains for over three years. The app has gained popularity with many area commuters, averaging roughly 15,000 unique users every month, largely due to its unique real-time visualizations of the current state of the Metrorail system, from train delays and service outages to user-driven reports of inconveniences such as station crowding and broken intercoms. In September 2018, the MetroHero team extended a number of their train performance tracking algorithms to the Metrobus system, which will be used to gather performance data for the report card.

CSG (www.smartergrowth.net) is the leading organization in the Washington, D.C. region dedicated to making the case for smart growth — promoting walkable, inclusive, and transit-oriented communities, and the land use and transportation policies to make those communities flourish. In 2017 and 2018, CSG organized non-profits and partnered with the business community in the MetroNow campaign to win $500 million per year in dedicated funding for Metro. CSG serves on the Bus Transformation Study executive committee, previously led and won an 81-mile bus rapid transit plan for Montgomery County, Maryland, and has led other campaigns for improved transit.

RELEASE: Coalition for Smarter Growth Responds to Failure of Regional Leaders to Address WMATA’s Ridership Challenges

Press Statement
For Immediate Release
October 3, 2018

Contact:
Stewart Schwartz, 703-599-6437 (c)
Aimee Custis, 202-431-7185 (c)

WASHINGTON, D.C. — On Sun., Sept. 30, 2018, the Washington Post ran a story detailing the failure of the Washington Metropolitan Transit Authority board members to commit to increasing Metrorail service.

In Sunday’s Post story, the elected and appointed officials charged with the stewardship of our region’s rail and bus system refused to say that they would unite as a body to run more trains, more often, in order to increase ridership. Such a move would follow the demands of riders, the recommendations of consultants, and well-known industry best practices.

National Transit Database data show that Metrorail ridership is down about 25 percent from a decade ago. Five of the past 12 months have set new record lows.

“We know this is primarily due to unreliable service and unreasonable wait times for trains,” says Stewart Schwartz, executive director of the Coalition for Smarter Growth. Schwartz continues, “These long wait times, especially during nights and weekends, have made other modes of transportation, like biking and ride-hailing, more attractive and more realistic to use than Metrorail.”

Schwartz says, “WMATA’s own consultants, hired to study declining ridership, have made clear to WMATA what has been intuitive to its customers for years: while there is increased competition from ridesharing services, low gas prices, and telecommuting, the primary cause of Metro’s ridership slide is reduced frequency, and especially reduced off-peak frequency on evenings and weekends.”

In his comments to the Post, board member Christian Dorsey did identify the need for “more service generally,” and “less disruption in service through closings and maintenance activities,” including during off-peak hours. But advocates say that taken in total, the WMATA board’s comments to the Post show Metro’s board pursuing goals that do not align with the realities of how transit works for the people who use it. As has been shown time and again, frequent, reliable service is the most important factor in attracting and retaining people who ride transit.

Moreover, elected officials in local and state jurisdictions where WMATA operates have not committed to providing the necessary operating funding to make frequent, reliable service possible.

While the Post reported solely on Metrorail, urgent attention must also be paid to Metrobus and other area bus services. A lack of political will to install and enforce dedicated bus lanes or signals — so buses can avoid the congestion of personal cars and move more people — means that bus performance is slowing alongside Metrorail.

“We support frequent, reliable public transit that connects the region. We stand fully behind WMATA when it takes steps to realize that reality,” says Schwartz. “We have worked closely with the agency as it has taken steps toward reform, fought for dedicated bus lanes, and campaigned successfully for its first-ever dedicated capital funding as part of the MetroNow coalition. We fought hard for this with the understanding that reliable financial resources for capital spending would enable WMATA, and its board, to focus on not just restoring, but improving, Metrorail service.

“WMATA’s stewards and elected officials representing the jurisdictions it serves are falling short in protecting the freedom and accessibility that transit service is central to providing to area residents. Frequent and reliable service increases transit ridership. It provides freedom and greater access to jobs and services. We need the board and regional elected officials to commit emphatically to improving service and ridership.”

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About the Coalition for Smarter Growth
The Coalition for Smarter Growth is the leading organization in the Washington DC region dedicated to making the case for smart growth. Its mission is to promote walkable, inclusive, and transit-oriented communities, and the land use and transportation policies and investments needed to make those communities flourish. Learn more at smartergrowth.net.

RELEASE: Business and nonprofit organizations reject stopgap approach to funding Metro

FOR IMMEDIATE RELEASE
November 9, 2017

CONTACT
Stewart Schwartz, Coalition for Smarter Growth
(703) 599-6437
stewart@smartergrowth.net

TJ Ducklo, Greater Washington Partnership
tducklo@greaterwashingtonpartnership.com

WASHINGTON, DC — In response to reporting today about a stopgap spending measure for the Metrorail system, a diverse group of regional stakeholders representing Metro riders, businesses, nonprofits and advocates are calling for more urgent action to transform Metro—immediately.

A one-year funding patch for Metro repairs is short-sighted and does not prioritize the system or a long-term solution. Taking action in the legislative sessions starting in January 2018 is critical. We cannot delay until 2019 when the needs today are so urgent. Failure to address Metro’s funding and governance crisis immediately is not an option.

A temporary stopgap measure is simply not sufficient to support the types of changes necessary to bring Metro—and the regional economy as a whole—into the future effectively. Voters are expecting our elected leaders to stand up and lead. In a recent survey, 70 percent of registered voters from across the region said they would support an increase in public funding to improve the Metrorail system.

Funding alone is not enough to transform Metro into the transit system we need. Comprehensive reform across funding, governance and operations will bring about the greatest benefit to the region and the people who depend on Metro every day. A safe and reliable public transit system will strengthen the region’s economic growth, help make the area more environmentally friendly, and improve the quality of life for our growing population.

We are continuing to work with our elected leaders to make sure Metro continues to power our region’s success for the long term.

 

Federal City Council

Greater Washington Board of Trade

2030 Group

Greater Washington Partnership

Coalition for Smarter Growth

Greater Greater Washington

Maryland Center on Economic Policy

Northern Virginia Affordable Housing Alliance

Washington Area Bicyclist Association

Prince George’s Chamber of Commerce

Greater Washington Hispanic Chamber of Commerce

Housing Association of Nonprofit Developers

Northern Virginia Transportation Alliance

DC Sustainable Transportation

The Greater Bethesda Chamber of Commerce

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Bus lanes coming to 16th Street, but it could cost you some parking

More parking restrictions could be coming to 16th Street NW as part of the ongoing changes to prepare the corridor for rush-hour transit lanes, expected by 2020.

The D.C. Department of Transportation says it is moving to lengthen 22 bus zones along 16th Street to better accommodate articulated buses. In the process, it would remove up to 66 parking spaces.

City planners are studying additional impacts on parking that could result from adding dedicated transit lanes to one of the city’s busiest commuter corridors. Parking now allowed in the off-peak direction during rush hour could be removed to allow for travel in all traffic lanes during the morning and evening commutes.

DDOT also is evaluating a proposal to extend rush-hour parking restrictions along the corridor to ease bus travel. Next week, however, the agency plans to bring back regular rush hours to this and other corridors where the agency extended parking restrictions by 30 minutes to ease congestion during SafeTrack. Metro’s yearlong maintenance program ends Sunday, and parking prohibitions will return to normal: 7 to 9:30 a.m. and 4 to 6:30 p.m.

The ongoing changes could reduce parking availability on 16th Street, but transit advocates say they are necessary to prioritize bus use in the corridor that carries as many as 20,000 commuters on a typical weekday. Some say it is a luxury to have any parking available on one of the city’s busiest thoroughfares.

The bus lane plan has been embraced by bus riders and city residents, who say dedicated lanes could help solve chronic problems on the S-Line, including crowding, bunching and delays.

The improvements would benefit thousands of riders who are often stuck behind traffic traveling at speeds of less than 10 miles per hour. The S-Line transports more people than cars during rush hour, making the corridor an ideal testing ground for the type of improved bus service that transit advocates and riders say would make Metrobus more efficient and attractive to commuters.

“People love their 16th street bus service and they love riding,” said Cheryl Cort, an advocate for bus lanes with the Coalition for Smarter Growth. Without bus lanes, she said, the problems will continue or worsen. Sometimes, buses are so crowded, she said, that four buses pass her before she can board one.

Metro has invested in the line, adding trips and restructuring service to provide extra buses along the southern portion. But as service was added, ridership grew.

DDOT began design work on the lanes last year, along with other enhancements to the road infrastructure, such as adjusting the timing of traffic lights and more frequent buses. Parking restrictions are next in the process, which also calls for the elimination of bus stops and more upgrades to the bus fleet. Plans also call for an off-board payment system and all-door entry on S-Line buses to reduce dwelling times at bus stops.

The bus lanes would run peak-direction during rush hour, from Arkansas Avenue in the upper Northwest area to H Street in downtown.

Earlier plans to extend the center reversible lane from Arkansas Avenue to K Street by installing a fifth lane south of U Street may not be possible because parts of the corridor are 2 to 3 feet short of the 50 feet needed to have five, 10-foot traffic lanes, officials say.

Still, the city said it is moving forward with rush-hour transit lanes throughout the length of the corridor. DDOT will present alternatives for how to do that in the segment that has only four lanes at a meeting next month.

As the project advances, the most controversial part has been the potential elimination of eight bus stops: southbound stops at Newton, Lamont and V streets; and northbound at L, Q, V, Lamont and Newton streets.

Residents and community leaders said at a meeting last week that taking away stops would impact riders, many of them elderly and with young children, who already walk four or five blocks to get to their bus stops.

Kishan Putta, a community activist who has been pushing for the transit lane for the past four years, said the consolidation of bus stops could alienate riders and the time savings is not worth it. Instead, he said, DDOT should consider whether it makes sense to have some buses uses different stops.

As part of the ongoing changes in the corridor, Metro will add more rush-hour trips on the S9 buses starting Sunday. In recent months, the limited-stop route tested transit signal priority, a system that allows the bus extra green time at the light so it can stay on schedule.

City officials say they are still evaluating the program’s success, and whether significant time savings are accomplished, before implementing on the S1, S2 and S4.

With regards to parking, DDOT spokesman Terry Owens said the city plans to begin work with Advisory Neighborhood Commissions on the parking spaces that will be removed to make bus zones longer. He said the minimum length of a bus zone on an articulated bus route is 110 feet. Twenty-two bus zones don’t meet that guideline and will be lengthened by 40 to 60 feet, which means two to three parking spaces at some locations.

DDOT’s project timeline puts bus lane in the corridor by 2020. Under DDOT’s proposal, buses would have a southbound dedicated lane from 7 to 10 a.m. and a northbound one from 4 to 7:30 p.m.

The lane could save nearly six minutes of travel time during the morning commute for some southbound buses and the same for the northbound traffic in the evening, but general traffic would see modest increases in travel time, according to a DDOT study.

Click here to read the original story.